Terms of Service
SHADOW CLONE AI Terms of Service
Version 2026-10-04.6 · Effective 2026-10-04 · SHA-256 of the full text eaa49e48c02dd0d3fae83beeee71bc3d6a4cf5c7b3c795212507577827b056cd
SHADOW CLONE AI Terms of Service
Terms version: 2026-10-04.6
Effective date: 2026-10-07
These Terms are a contract between you ("you" or "the Customer") and RAYSKY CO., LTD., Head Office 1, Queen's Road Central, Hong Kong ("we" or "us"), for SHADOW CLONE AI (Chinese name 影分身AI秘書, "the Service"). Please read them before you sign up, start the trial or pay. You can read, download and print these Terms at any time at https://shadowclone.yenhung.ai/terms, and in the desktop app under Settings → Terms of Service.
These Terms have two parts. Part A covers your use of the Service. Part B is the Affiliate Partner Program, which applies to you once you become an affiliate partner under Section B3; Sections B2, B4 and B5 apply to you from the time you sign up. You accept both parts together when you accept these Terms; there is no separate sign-up for Part B.
Before you start, please note three points in particular: the secretaries are AI tools and can be wrong (Section 15); you need your own paid Claude plan, which is not included in our price (Section 12); and the data the secretaries work with is stored on your Mac, not on our servers, so you need to back it up yourself (Section 13).
Several sections limit our responsibility, in particular Sections 12, 13, 15, 16, 17, 18, 19 and 20, and Sections B10, B17 and B18. They apply only to the extent permitted by applicable law. Nothing in these Terms removes a right that the law gives you and that cannot be waived or limited by contract.
Part A — Use of the Service
1. Definitions
1. Desktop app: the SHADOW CLONE AI application installed on your Mac.
2. Secretary pack: the rules, skills, scripts and settings for one secretary (for example the Chief Secretary, Mail Secretary or Finance Secretary). Packs are delivered by download only, never on a physical medium.
3. System license: the right to use the desktop app and your activated secretary packs and to keep receiving updates. It is billed yearly or monthly and renews automatically.
4. Activation fee: the fee paid when a secretary is activated. The Chief Secretary is required. For each account, the activation fee for a given secretary is charged only once, for as long as that account exists, unless that activation is withdrawn under Sections 4.6, 5.3 or 26.4 (see Sections 5.3 and 11.6).
5. Trial: the 7 days starting on the day you add a payment card on the Stripe payment page, or, where an official code covers the full price and no card is asked for, on the day you start the trial (day 1 to day 7), during which every secretary is available and nothing is charged.
6. Charge date: the day after the 7-day trial ends (day 8, counting the day the trial starts as day 1). The exact date is shown on the payment page, on the desktop app home screen and in Billing and subscription.
7. Billing and subscription: the screen in the desktop app where you see your plan, change your card, view invoices and cancel renewal.
8. Interpretation: in these Terms, "including" and "for example" introduce examples and do not limit the general words before them. Headings only help you find your way and play no part in how a section is read.
2. Formation of the contract and review of these Terms
1. The Service is invitation-only. To sign up you must enter a valid affiliate code from an affiliate partner whose own license is active (Section B4), or an official code that we give you. If you have none, email yen@yenhung.ai; we may assign a partner to contact you or give you an official code (Section 4.4).
2. These Terms are available to you in full from the moment you sign up.
3. The paid contract is formed when you accept these Terms and the automatic charge on the payment page, add your card on the Stripe payment page and start the trial. The first charge is made on the charge date. If you are not eligible for a trial (Section 3.6), the contract is formed when you accept and complete payment. If an official code covers the full price and no card is asked for, the contract is formed when you accept these Terms and start the trial or, if you have no trial, when your license is activated; Section 4.4 applies before any later charge.
4. During the trial you can keep reviewing these Terms and using the Service, and you can cancel before the charge date without paying anything.
5. We keep a record of the version you accepted, the time and the consent wording, and will give you a copy on request.
6. You must be at least 18 years old, and of legal age to enter into a contract where you live if that age is higher. If you sign up on behalf of a company or other organization, you confirm that you are authorized to accept these Terms for it, and "you" includes that organization.
7. We may decline a sign-up, for example where Section 2.6 or Section 22 is not met, or where the sign-up appears to breach Section 9.6. If we decline a sign-up after a charge has been made and before the Service has been made available to you, we refund that charge in full. If we decline or end the account because of Section 9, Section 22, fraud or false information, Section 11.3 applies instead and no refund is due, to the extent permitted by applicable law.
8. You confirm that you decided to use the Service yourself, and that you are not relying on any promise of income or reward from us, from an affiliate partner or from anyone else.
3. Free trial and automatic charge
1. To start the trial you add a payment card on the Stripe payment page, unless an official code covers the full price (Section 4.4). Nothing is charged that day.
2. The trial lasts 7 days with every secretary available. During the trial you can tick, in the desktop app, the secretaries you want to keep after the trial; the Chief Secretary is always included. You can change your selection before the charge date.
3. On the charge date, Stripe automatically charges your card for:
- the first period of the system license (the yearly or monthly plan you chose on the payment page);
- the Chief Secretary's activation fee; and
- the activation fees of the other secretaries you ticked during the trial.
Secretaries your account has activated before are not charged again. The Stripe invoice is final: any discount is deducted from the estimate shown on the payment page, and activation fees for secretaries you tick later in the trial are added to it.
4. When the trial starts, Stripe may email you the trial end date and the automatic charge that follows, and the desktop app shows the charge date and the estimated amount. The charge date and the charge you agreed to on the payment page apply whether or not you receive such an email.
5. If you cancel in Billing and subscription in the desktop app before the charge date, nothing is charged. You keep using the Service until the trial ends; then every secretary is locked.
6. One trial per Google account and one per computer. The same payment card may be used for more than one account, for trials and for paid subscriptions, for example for accounts bound to your other Macs or to a family member's Mac; a card that has already been used does not by itself prevent a trial. An account that has subscribed before gets no trial when it subscribes again.
7. After a successful charge, secretaries you did not tick during the trial are locked. Their data stays, and you can add them later (Section 6).
8. When a secretary is locked, the desktop app removes that secretary pack's product files and moves files you changed into a backup folder. Your own data is not deleted.
4. Plans and payment
1. Prices, currency and subtotal are those shown on the payment page at the time. If we change the price of the system license, a renewing plan moves to the new price only from its next billing period, and we will tell you at least 30 days before that. If you do not agree, you may cancel renewal before the new price applies. New purchases, including add-ons, are charged at the price shown when you buy.
2. The first charge is described in Section 3.3. If you pay directly without a trial, the first period of the system license and the activation fees of the secretaries you chose are paid in one charge at the time of payment. Activation fees cannot be paid in installments.
3. The system license renews automatically on the plan you chose: once a year for the yearly plan, once a month for the monthly plan. Payments are processed by Stripe; we never store your card number.
4. If you sign up with an affiliate code, you get 5% off the activation fees (the Chief Secretary included), every system license period and later add-ons. Only one discount can be used per checkout: if you use another discount code instead, the 5% affiliate discount does not apply to that checkout. We may also issue official codes with their own discount, up to the full price. Each official code's discount, the items it applies to and how long it lasts are those shown when you use the code; after that, the normal price applies. Official codes earn no partner rewards (Section B4.5). While a code covers the full price, we might not ask you for a payment card, and nothing is charged; before any charge is made, you will be asked to add a card and agree to the charge. The Stripe invoice is the final word on amounts. The 5% affiliate discount is part of Part A: we change it only under Sections 4.1 and 24, never under Part B. Partner rewards, account credit and withdrawals are covered by Part B.
5. Foreign transaction fees, currency conversion charges and any other fees that your card issuer or bank charges you are yours to pay; they are not part of our price and we do not receive them. The same applies to the cost of your Mac and your internet connection.
6. Obvious errors: if a price is shown or charged with an obvious error (for example a missing digit), or a system error activates a secretary that was not paid for or applies a trial or discount more than once, we may correct it after telling you. For an error in our favor, we refund the difference. For an error in your favor, you may, within 14 days of our notice, either pay the correct amount or cancel that transaction; if you cancel, we refund what you paid for it less the pro-rata value of any system license period already used, and withdraw the activation of, and lock, any secretary that transaction activated. If you do neither within 14 days, we may cancel the transaction on those terms. A secretary activated by error without payment can be paid for; otherwise we withdraw that activation and lock the secretary.
7. Taxes: value added tax, goods and services tax, sales or consumption tax, digital services tax and similar taxes imposed where you are located are yours to pay. Our prices do not include them unless the payment page or the Stripe invoice says so; where they apply, you pay or account for them yourself as local law requires (for example under a reverse-charge rule). Partner rewards are taxed under Section B16.
5. No refunds; cancel renewal at any time
1. The Service consists of digital content not supplied on a physical medium (the secretary packs) and online services (the system license, updates and license checks).
- With a trial: the Service starts at the beginning of the trial. Before starting the trial you separately confirm that you request and agree to the Service starting at once and continuing without interruption after the charge on the charge date.
- Paying directly: access begins immediately after payment. Before paying you separately confirm that you request and agree to this immediate start.
- Official code covering the full price, with no card asked for: if a charge is made later, before that charge you separately confirm that you request and agree to the Service continuing without interruption after it.
Because of that, the statutory right to withdraw from a distance contract does not apply, to the extent the law allows. For customers in Taiwan, this means the 7-day right to rescind in Article 19, paragraph 1 of the Consumer Protection Act does not apply, under Article 2, subparagraph 5 of The Regulations on Reasonable Matters as Exceptions to Rescind the Distance Sales. Cancelling during the trial costs nothing; see Section 3.5.
2. Except as Section 5.5 describes, charges and payments are non-refundable. A charge made in error by us or by Stripe, such as a duplicate charge or a charge for the wrong amount, is not a valid charge and we will correct it (Section 26). A charge made on the charge date or on renewal because you did not cancel in time is not an error. You may cancel renewal at any time:
- Yearly plan: no further renewals; the year already paid stays usable until it ends. There is no pro-rata refund for cancelling mid-year.
- Monthly plan: renewal stops from the next period; the month already paid stays usable until it ends.
3. Except as Section 5.5 describes, an activation fee is non-refundable once that secretary is activated, including after you cancel renewal or the license expires. Activation fees are charged once for life: once a secretary is activated, your account keeps it as activated, and if you cancel and later subscribe again you do not pay that secretary's activation fee again, the Chief Secretary included, unless the activation has been withdrawn as described at the end of this section or in Section 4.6. "For life" only means that the activation fee is not charged twice; the activation itself lasts only as long as your account exists (Section 11.6). You still need an active system license to use any secretary. If a payment is refunded, we may withdraw the activation it paid for. If you dispute a payment with your card issuer (including an inquiry), we may withdraw that activation while the dispute is open, and we restore it if the dispute is resolved in our favor.
4. How to cancel: open Billing and subscription in the desktop app, which opens the Stripe billing portal, and choose Cancel plan. Cancelling during the trial works the same way.
5. Nothing in this section limits liability or remedies that the law gives you and that cannot be excluded by contract. Sections 2.7, 4.6, 11.5, 14.4 and 26.1 describe the cases in which we refund all or part of a payment.
6. Adding secretaries
1. Customers whose license is active, including a license we provide free of charge (Section 4.4), can add secretaries at any time in the desktop app. Each add-on is a one-time payment and is activated as soon as payment completes. Add-ons are not available during the trial; tick secretaries on the trial selection screen instead (Section 3.2).
2. After the charge on the charge date succeeds, the desktop app opens a one-time guide that lists the secretaries you used during the trial, where you can add them. After you close it, you can reopen it from Billing and subscription.
3. Before an add-on purchase, the desktop app shows the amount and asks you to confirm that activation starts immediately after payment. Section 5 applies to add-ons: the activation fee is non-refundable once activated.
4. Add-on secretaries depend on the system license: they lock when the license stops and unlock, with no new activation fee, when it resumes.
7. Failed payments
If the charge on the charge date or a renewal payment fails, Stripe retries it automatically. While retrying, or if the retries fail, we may pause the secretaries and their updates, locking them as described in Section 3.8. Secretaries are not recorded as activated until the charge-date payment has been paid. They resume once the balance is paid. Data on your computer is not deleted while paused. An amount that has fallen due remains owed even if a payment attempt fails.
8. License scope
1. We grant you a non-exclusive, non-transferable, non-sublicensable right, while your license is active, to use the desktop app and your activated secretary packs on your bound Macs, for your own use or your own business's use.
2. One license can be bound to at most two Macs: one laptop (MacBook range) and one desktop (iMac, Mac mini, Mac Studio or Mac Pro), each a "slot". A third Mac, or two Macs of the same type, cannot be bound. The desktop app reads the computer's model and whether it has a built-in battery to tell which type it is.
3. Both Macs must be signed in to the same Claude account.
4. The secretary data on the two Macs is kept separately and is not synchronized.
5. When you replace a Mac, you can move that slot's license to the new Mac with the Move function in the desktop app or with Apple's Migration Assistant; the old Mac stops working. Each slot can be moved once every 30 days; contact us if you need more.
6. The software, secretary packs, documentation and names belong to us or their original rights holders. These Terms do not transfer ownership.
7. Data you enter or generate (emails, files, notes, secretary output) belongs to you.
8. "SHADOW CLONE AI", "影分身AI秘書" and our logos are our trademarks. Without our written consent you may not use them in your own marketing, product names, domain names or social media accounts, or suggest that you are our official agent, reseller or representative (describing yourself as an affiliate partner under Section B13.1 is allowed). When teaching or demonstrating as Section 9.2 allows, you may refer to the Service by name to describe it accurately.
9. Prohibited use
You must not:
1. Sell, rent, lend or sublicense the secretary packs or your license, or let another person or business use your account for themselves. People who use it for you or your business are covered by Section 16.5.
2. Copy, upload, publish or hand over any secretary pack or any file in it, or use them in any other AI tool. When teaching or demonstrating, you may let others see the screen, explain how it works and help them install the Service, but they must buy their own license with their own account, and you may not give them the pack files.
3. Build or sell a product or service that is the same as or similar to the secretary packs, based on them.
4. Remove, alter or hide the watermark (Section 10), bypass license checks, or modify or reverse engineer the desktop app or license files.
5. Run secretary packs on any other computer except as Section 8 allows.
6. Register with false details, register repeatedly to get more trials than Section 3.6 allows, or use the Service for anything unlawful. Opening more than one account is otherwise allowed (Section B3.3).
7. Use the Service to send spam, to deceive or defraud anyone, or to harass, threaten or impersonate anyone.
8. Use the Service to infringe anyone's privacy, personal data rights, copyright, trademark or other rights, or to access any account, system or data that you are not authorized to access.
9. Use the Service in breach of Anthropic's terms and usage policies, or of the terms of any service the secretaries connect to.
10. Use the secretary packs, or content taken from them, to train, fine-tune or evaluate any AI model.
11. Use the Service in a way that puts the security of the Service, of us or of others at risk, or that exposes us to legal liability.
12. Use a VPN, a proxy or any other means to hide where you are in order to get around Anthropic's list of supported countries or Section 22.
10. Watermark
Each secretary pack written to your computer carries a license ID and your customer name (the watermark), which can be traced to your account. The watermark is used to find the source if content leaks. It is not used to read your data. If leaked content is traced to your account, we will contact you and give you 7 days to explain before we terminate your license under Section 11. If you do not reply within that time, or your explanation does not show that the leak did not come from your account, we may terminate. While we look into it, we may suspend the license.
11. Suspension and termination
1. We may suspend or terminate your account and license if:
- you breach Section 8.8, 9, 13.10 or 22, or materially breach any other part of these Terms, including Part B;
- a failed payment remains unpaid after retries (Section 7);
- you dispute a payment for the Service with your card issuer (chargeback). We may suspend during the dispute; if the dispute ends with the money returned to you, we may end the license (Section 26.4);
- the Service was obtained by fraud or false information;
- your use creates a real security risk to the Service, to us or to others, or exposes us to legal liability;
- you abuse, threaten or harass us or an affiliate partner, and continue after we have warned you;
- in a payment dispute or a fraud investigation, we reasonably ask you to confirm details about your account or a payment, and you do not do so within a reasonable time; or
- a court, a regulator or the law requires it.
2. Where a breach can be fixed, we will notify you, explain the breach and give you at least 7 days to fix it or respond before we terminate. Where the breach is serious or cannot be fixed (for example leaking secretary packs, fraud, unlawful use or a security risk), or where the law requires it, we may suspend or terminate at once and notify you afterwards. If leaked content is traced to your account through the watermark, we may suspend at once but terminate only after contacting you as Section 10 describes. Payment issues follow Section 7, and payment disputes follow Sections 11.1 and 26.4; the 7-day period does not apply to them.
3. On termination the desktop app locks the secretaries and removes the secretary pack files; your own data is not deleted. Fees paid are not refunded (Section 5), except as Section 5.5 describes.
4. You may stop using the Service at any time by cancelling renewal (Section 5.4).
5. If we terminate your license for a reason that is not listed in Section 11.1 and not caused by you, we will refund the unused part of the system license fee you paid for the current period, pro rata by days. Activation fees are not refunded, because the secretary packs have already been delivered to your computer.
6. Closing your account: you may ask us to close your account and delete your personal data by emailing yen@yenhung.ai. We delete it except for records that the law requires us to keep, records needed to handle an open payment dispute, and a record that the Google account and the computer (identified by the hash described in Section 13.4) have used a trial, which we keep to apply Section 3.6, all as Section 13.5 describes. While a payment dispute is open, we may wait until it is resolved. Closing your account ends your license and is not a refund. Activations under Section 5.3 are kept with your account, so closing it also ends them: you give up the activation fees you have paid, and if you sign up again later, activation fees are charged again in full. If you are an affiliate partner, closing your account also ends your partner status, and we keep the records needed to settle your account credit under Section B19.5. Data on your Mac stays with you; delete it yourself if you want it removed.
12. Claude and other third-party services
1. The Service runs Anthropic's Claude Code on your computer. We are not affiliated with, or an agent of, Anthropic.
2. You need your own paid Claude plan that includes Claude Code (currently Pro or Max). You subscribe to Claude yourself, sign in yourself, pay Anthropic yourself and follow Anthropic's terms. Claude fees are not included in our prices. To sign in to Claude, the desktop app only starts Anthropic's own sign-in flow, which you complete on Anthropic's website. We never handle or store your Claude credentials. If we later let you use another AI service with the Service and you choose it, that service's terms apply in the same way.
3. Services the secretaries connect to, such as Gmail, Google Calendar, Google Drive, Microsoft 365 and Notion, are connected with your own accounts; Telegram is connected through a bot you create yourself. Their terms and fees are between you and them. You decide what access you grant to each connected service, and you can withdraw it in that service at any time.
4. If a third-party service changes, stops, limits usage or becomes unavailable and part of the Service stops working as a result, we will make reasonable efforts to adapt, but we are not responsible for the third-party service itself.
5. If Anthropic changes its rules or usage limits, restricts or closes your Claude account, or stops serving your country, and the secretaries cannot run as a result, that is not a breach of these Terms by us and is not by itself a reason for a refund. Section 5.5 still applies, to the extent the law requires.
6. Payments are processed by Stripe, and your card issuer decides whether to authorize a charge. Decisions and errors of Stripe or your card issuer, such as declining an authorization or the exchange rates and fees they apply, are not a breach of these Terms by us. We will help you get any error on their side corrected.
7. To the extent permitted by applicable law, we do not review, and are not responsible for, the content, accuracy or availability of third-party services or of websites they link to, or the accuracy of third-party content that the secretaries read for you, such as emails, web pages, files and calendar entries.
13. Information security and personal data protection
1. We comply with the personal data protection laws that apply to us, including Taiwan's Personal Data Protection Act and, for customers in Malaysia, Malaysia's Personal Data Protection Act 2010.
2. The data the secretaries work with stays on your own Mac: your secretary folder, including conversation history, files, notes, contact and financial content and secretary output. Our servers do not receive, store or read it, and we do not access it. The only exceptions are content you choose to send us yourself, for example in a support email or a bug report, and content you show us or let us see on your Mac when you ask us to help you, for example during installation or support.
3. You understand and agree that when you use the Service, your conversations and the content you give the secretaries are sent through your own Claude account to Anthropic for processing, under your terms with Anthropic and Anthropic's privacy policy. We do not control how Anthropic processes that content. If you do not agree to this, do not use the Service.
4. Our license server keeps only the following, together with the records we create when handling your account, such as support and internal notes, suspension reasons, records of cancellations, refunds, payment problems and disputes, and connection-failure reports sent by the desktop app:
- your account and profile details (Google account email, name, phone, country, and the optional company and invoice details);
- payment and subscription records, including a card identifier provided by Stripe (kept as a record; it is not the card number);
- your secretary selections during the trial;
- the affiliate code you signed up with and your affiliate partner;
- if you are an affiliate partner: your partner rewards, account credit and withdrawal records, the payout address or exchange UID you give us, the contact details you choose to show your customers, and any identity or tax details we ask for under Sections B8 and B16;
- license and bound-computer records, including a hash derived from the computer's hardware identifier that cannot be reversed into the identifier, the computer type (laptop or desktop), the Mac model identifier and macOS version, and a hash derived from the signed-in Claude account identifier;
- usage records: sign-ins, desktop app launches, and how many times and when each secretary was used, with the IP address, country and app version at the time, never the content; and
- records of your acceptance of these Terms, including the time, the consent wording, and the IP address, device and browser user agent at the time.
5. We use these records to provide the Service, prevent repeat trials and misuse, calculate and pay affiliate partner rewards, carry out the checks in Section B8 and handle payment disputes. In a payment dispute we provide the relevant records to Stripe and the card issuer as evidence. If you signed up with an affiliate code, your affiliate partner can see the first character of your name (or of your email address if no name was given), the date you joined, your status (on trial, paid, payment failed, or stopped, meaning cancelled or disabled), and, for each of your payments that earns them a reward, its date, type (first payment, renewal or add-on) and amount, and any later reversal or reinstatement of that reward (which shows that the payment was refunded or disputed). If you cancel, receive a refund, dispute a payment or your payment fails, we may contact your affiliate partner about it. We keep these records while your account exists. When your account is closed we delete them as Section 11.6 describes, except records the law requires us to keep (for example tax and accounting records), which we keep for the period the law requires, records needed for an open payment dispute, which we keep until it is resolved, a record that the Google account and the computer (identified by the hash described in Section 13.4) have used a trial, which we keep to apply Section 3.6, and, if you were an affiliate partner, records needed to settle your account credit under Section B19.5, which we keep until it is settled. If we publish a Privacy Policy at https://shadowclone.yenhung.ai/privacy, it gives further details.
6. Card details are handled by Stripe. We never see or store your card number.
7. We protect the records on our servers with reasonable technical and organizational measures. No system is completely secure, and we cannot promise that our servers will never be attacked. If a breach affects your personal data, we will notify you and the authorities as the law requires.
8. When a court, prosecutor, police or other authority makes a lawful request, we may disclose the server records listed in Section 13.4. We cannot disclose the data on your Mac, because we do not hold it.
9. You are responsible for backing up the data on your Mac. Updating, locking, moving to a new Mac or uninstalling secretaries can change or move files (Section 3.8), so back up regularly, for example with Time Machine. We hold no copy of your data and cannot restore it, and, subject to Section 18.1, we are not responsible for its loss.
10. If the Service shows you another person's personal data, for example your affiliate partner's contact details, use it only for the purpose for which it was shown and do not pass it on.
14. Updates and changes to the Service
1. We keep updating the secretary packs. Updates may change features or add or remove skills. If we remove a main feature that was clearly described when you started the trial or paid, other than as a result of a change or event described in Section 12.4, 12.5 or 20, we will offer an alternative; otherwise, you keep any remedy the law gives you (Section 5.5).
2. The Service needs macOS 13.0 or later, at least 8 GB of memory, at least 10 GB of free disk space, and a country where we offer the Service (a subset of Anthropic's supported countries; the app tells you if yours is not included). If the pre-install check fails, you cannot install or pay.
3. The license must be checked online. The desktop app normally checks no more than once in the 24 hours after a successful check. It checks at once when you pay, resume after cancelling, add a secretary, move to a new Mac, or sign out and back in, and, after a failed check, as soon as your connection returns. If more than 5 days pass after the last successful check without the desktop app reaching the license server, the secretaries are locked temporarily and unlock as soon as a check succeeds. The 5 days are not extended while our license server is under maintenance or out of service; we announce planned maintenance in advance where we can (Section 14.6). Keep this in mind when traveling or offline for long periods.
4. If we stop providing the Service as a whole, we will tell you at least 30 days in advance, or as early as we reasonably can where Section 20 or a legal or regulatory requirement prevents that, and refund the unused part of the system license fee you paid for the current period, pro rata by days. Activation fees are not refunded, because the secretary packs have already been delivered to your computer.
5. We may set a minimum desktop app version. An older version may fail the license check until you update it. Running the desktop app in a virtual machine, with System Integrity Protection turned off, or on a modified version of macOS is not supported; we do not promise that the Service works there, and the security risk is yours.
6. Where we can, we announce planned maintenance of the license server in advance. We may limit unusual, very frequent or automated requests to the license server.
15. AI output and actions taken by the secretaries
1. The secretaries are AI tools and can be wrong, including when their output looks detailed or confident.
2. The secretaries act on your Mac on your instructions: for example they create email drafts, create, edit, move and organize files, and read and sort data in services you connect. You authorize these actions and are responsible for checking them. An action may not work the way you expect.
3. By default, emails are only saved as drafts for you to review and send yourself. Sending, paying, deleting and any other action that cannot easily be undone is your decision; where the Service asks you to confirm an action, your confirmation is final. Examples of what remains your responsibility: sending to the wrong recipient, approving a deletion or payment that turns out to be wrong, and acting on the content of a third party's email.
4. Output from the finance, legal, metaphysics and other secretaries is for reference only and is not accounting, tax, legal, investment, medical or other professional advice. Do not rely on it to buy or sell securities or to make investment, medical, legal or tax decisions without checking it yourself or with a qualified professional.
5. You are responsible for the content you give the secretaries and for how you use their output. You confirm that you have the right to give them that content, including the personal data of other people in your emails and files, and that you will handle such data lawfully.
6. Instructions that reach the secretaries from your Mac, from the desktop app or from a channel you connected (for example your own Telegram bot) are treated as your instructions. You decide who can use those channels and are responsible for that.
7. Emails, files and web pages from other people may contain hidden instructions written to make an AI act on them, and a secretary may follow them. Keep the confirmation steps turned on, and do not let people you do not know into your bot conversations.
8. A secretary may decline an instruction, or stop and ask you, when the instruction is unclear or looks risky.
9. This section does not remove the liability described in Section 18.1.
16. Your account and security
1. You are responsible for keeping your Google account, your Claude account, your Mac's login and the Macs bound to your license secure.
2. Activity and charges made through your account or your bound Macs before you tell us about unauthorized use are your responsibility, unless they were caused by our fault. Telling us does not cancel your plan: charges under your plan continue until you cancel renewal (Section 5.4), and we act on your report as Section 16.3 describes.
3. If you suspect unauthorized use, email yen@yenhung.ai at once. We may suspend the license to protect your account while we look into it.
4. If a bound Mac is lost or stolen, tell us at once so that we can unbind it, and withdraw the access you granted to Google, Microsoft, Notion, Telegram and other connected services in those services. We recommend turning on FileVault.
5. Anyone you let use a bound Mac, such as an employee or an assistant, acts for you. If you let someone operate your Mac remotely, for example to help with installation, what they do is your responsibility; turn off remote access when they finish.
6. We will never ask for your Claude or Google password, a verification code or your card number, or send you secretary pack files, and affiliate partners are not allowed to (Sections B12.10 and B12.11); packs are downloaded only inside the desktop app. Do not give these to anyone.
7. To the extent permitted by applicable law, we are not liable for loss caused by the loss or theft of your Mac, by giving the items in Section 16.6 to someone else, or by someone using your Google, Claude or other accounts without your permission, unless the loss was caused by our fault.
17. Disclaimer of warranties
1. To the extent permitted by applicable law, the Service is provided "as is" and "as available". We do not warrant that it will be uninterrupted or error-free, that it will meet your expectations or suit a particular purpose, that its output will be accurate, or that Claude or any other third-party service will remain available.
2. This section does not affect Section 14.1, the prices and plan shown on the payment page when you started the trial or paid (Section 27.1), or any warranty or remedy that the law makes mandatory (Section 5.5).
18. Limitation of liability
1. We are liable as the law provides for loss caused by our willful misconduct or gross negligence; this section does not limit that.
2. Otherwise, to the extent permitted by applicable law, our total liability to you for all claims arising out of or relating to the Service or these Terms, whether in contract, tort or otherwise, is capped at the amount you actually paid us in the 12 months before the event that gave rise to the first claim.
3. To the same extent, we are not liable for indirect, incidental, special or consequential loss, including loss of profit, revenue, business or business opportunity, loss of goodwill, loss of data or business interruption.
4. Our prices are set on the basis of the limits in this section.
5. This section does not exclude any liability that the law does not allow to be excluded or limited in advance. If a court finds part of it unenforceable, that part applies to the fullest extent the law allows.
19. Claims caused by you
1. To the extent permitted by applicable law, if a third party brings a claim against us because of your breach of these Terms, your breach of the law, or your infringement of a third party's rights (including through emails sent or third-party data handled with the secretaries), and the claim results from your willful act or negligence, you will compensate us for the resulting loss, including reasonable legal fees.
2. This does not apply to the extent the claim was caused by our own fault. We will tell you about the claim promptly and let you take part in responding to it. We may lead the response, but we will not agree to a settlement that requires you to admit fault or to pay money without your consent.
20. Events beyond our control
To the extent permitted by applicable law, we are not responsible for a failure or delay caused by events beyond our reasonable control, such as natural disasters, power cuts, internet or network failures, failures of our hosting, domain name or DNS providers, failures or policy changes of third-party services (including Anthropic, Stripe, Google and Apple's macOS updates), changes to Apple's notarization or code-signing requirements that stop the desktop app from opening for a time, war, civil unrest, strikes, epidemics, or changes in the law. We will tell you when we reasonably can and resume the Service as soon as possible.
21. Feedback
If you send us suggestions, feature ideas or bug reports, we may use them free of charge, without crediting you, to improve the Service. To the extent the law allows, you agree not to exercise any moral rights in them against us.
22. Export controls and sanctions
You confirm that you are not the target of sanctions imposed by Taiwan, the United States, the United Nations or other applicable authorities, that you are not owned or controlled by such a person, and that you are not located in a country or region subject to comprehensive sanctions. You repeat this confirmation each time you renew or buy an add-on. You must not take the secretary packs to, or let them be used in, such a place, or by such a person. If you breach this section, we may terminate at once without refund.
23. Notices and electronic communications
1. You agree that we may give you notices electronically: by email to your Google account email, by notification in the desktop app, or by announcement at https://shadowclone.yenhung.ai. Electronic notices have the same effect as written notices. A notice is treated as received when it is sent or published. Please make sure that email address can receive our email.
2. Formal notices to us must be sent by email to yen@yenhung.ai or by post to our address in the introduction.
3. We contact you only from yen@yenhung.ai, through notices in the desktop app, by announcement at https://shadowclone.yenhung.ai, and through emails that Stripe sends for us about your payments (for example receipts, invoices and the trial email described in Section 3.4). Messages that claim to come from us through other channels, or that ask for the items in Section 16.6, are not from us. Email is not a fully secure channel, so do not send those items to us by email either. Affiliate partners cannot collect payments for us (Section B14.1).
4. Service notices, such as billing, security and changes to these Terms, are part of the Service and you cannot opt out of them. You can opt out of marketing messages at any time.
24. Changes to these Terms
1. When we change these Terms we update the version number and announce the change at https://shadowclone.yenhung.ai/terms and, where the desktop app supports it, in the desktop app, at least 30 days before it takes effect.
2. If you do not agree, you may cancel renewal before the change takes effect and keep using the period already paid until it ends. Renewing or buying add-ons after the change takes effect means you accept the new version. For changes that materially reduce your rights, we will ask you to accept them separately, at the latest before your next purchase or add-on in the desktop app. Until you accept such a change, your current period continues under the version you accepted, and we may decline to renew. If your plan renews before you have accepted such a change, the new version applies from that renewal, to the extent permitted by applicable law; you may still cancel renewal as described above.
3. We keep the full text of every version, and you can see the version you accepted.
4. A change that is required by law or by a regulator, or that is needed to fix a security problem, may take effect sooner than 30 days; we will announce it as soon as we reasonably can and state the reason. Section 24.2 still applies to it.
5. Part B has its own change rules in Section B18. Section B18 cannot be used to change prices, the affiliate discount in Section 4.4 or anything else in Part A; those changes follow Section 4.1 and this Section 24.
25. Governing law and jurisdiction
1. These Terms are governed by the laws of the Republic of China (Taiwan).
2. The Taiwan Kaohsiung District Court has exclusive jurisdiction as the court of first instance, to the extent permitted by applicable law, unless consumer protection law gives you a different forum.
3. Where the law of the country you live in contains consumer protections that cannot be excluded by contract, those protections still apply to you.
26. Billing questions and disputes: contact us first
1. If you think a charge is wrong, email yen@yenhung.ai first with your account email, the charge date and amount, and what you are asking us to do. We will look into it and correct any error we confirm; a duplicate charge, for example, is refunded in full.
2. For any other disagreement about the Service, you and we agree to try to resolve it in good faith by email for 30 days before starting formal proceedings. Your email should give your account email, the date of the event, what happened and what you are asking us to do; the 30 days start when we receive it.
3. Sections 26.1 and 26.2 do not take away your right to dispute a charge with your card issuer or to complain to a consumer protection officer or other authority, or either party's right to ask a court for urgent relief (for example to stop a leak of secretary packs or misuse of our trademarks), to collect an amount that has fallen due, or to act when needed to stop a limitation period from running out.
4. If you dispute a charge for the Service after using it, we may give Stripe and your card issuer the records described in Sections 13.4 and 13.5, including your acceptance of these Terms, the trial and charge notices and your usage records. While the dispute is open, we may withdraw the activation it paid for, and we restore it if the dispute is resolved in our favor (Section 5.3). If the money is returned to you, we may end the license (Section 11.1).
5. If the money is returned to you through a dispute for the Service that you used and agreed to pay for, the amount remains owed and we may collect it, in addition to Section 26.4. If you dispute a charge in bad faith, for example for the Service that you knowingly used and agreed to pay for, we may recover the actual loss that this causes us.
6. The license server's records of acceptance times, trials, charges, activations and license checks may be used as evidence between you and us, unless they are shown to be wrong. You may give us your own evidence, and you may ask us how an amount, such as a pro-rata refund, was calculated.
27. General
1. Entire agreement: these Terms, any Privacy Policy we publish at https://shadowclone.yenhung.ai/privacy, and the prices and plan shown on the payment page when you started the trial or paid are the whole agreement between you and us about the Service. Oral statements, or statements made in support conversations, sales conversations, courses or demonstrations, by us, by affiliate partners or by anyone else, do not change these Terms unless we publish the change in writing as Section 24 describes. Affiliate partners are not our agents or employees, are not in a legal partnership or joint venture with us, are not our franchisees, and cannot make promises on our behalf. Your affiliate partner receives a partner reward when you pay (Part B), so their introduction and demonstrations are not an independent review. Descriptions of planned or future features, on our website or elsewhere, are not promises.
2. Severability: if any part of these Terms is found invalid or unenforceable, it is replaced by the valid wording closest to its original intent, applied to the fullest extent the law allows, and the rest of these Terms remains in force.
3. No waiver: if we do not enforce a right on one occasion, we have not given up that right.
4. Assignment: you may not transfer these Terms or your license to anyone else. We may transfer these Terms to another entity as part of a merger, sale of the business or reorganization, or if the Service is operated by another entity; we will notify you, and your terms will not change because of the transfer. The records described in Section 13.4 move with the business; we will tell you who handles your personal data after the transfer, and that entity must handle it as these Terms and any Privacy Policy in force at the time describe.
5. Survival: after these Terms end, the following continue to apply: amounts owed, Sections 4.6 and 4.7, Section 5 (no refunds), Sections 8.6 to 8.8 (ownership and trademarks), Section 9, Section 10 (watermark), Sections 12.4 to 12.7, Section 13.5 (retention), Section 13.9 (backup), Sections 15, 16.2 and 16.7, Sections 17 to 22, Section 25, Section 26, this Section 27, the sections of Part B listed in Section B19.7, and any other provision that by its nature is meant to continue after these Terms end.
6. Language: these Terms are provided in English only. The Chinese name 影分身AI秘書 in the introduction is a brand name and does not create a Chinese version of these Terms. Where consent statements or checkout text are shown in Chinese alongside English, the Chinese is for reference only and the English version governs.
7. Order of precedence: if these documents conflict, the prices and plan shown on the payment page when you started the trial or paid come first, then these Terms, then any Privacy Policy, except that Sections 3.3, 4.4 and 4.6 always apply: the amount actually charged is the one on the Stripe invoice, the payment page shows an estimate, and obvious errors are handled under Section 4.6.
8. Death or incapacity: your license cannot be transferred or inherited. If an heir or legal representative emails yen@yenhung.ai with reasonable proof, we will stop renewal; the license ends when the paid period ends, and activations are not transferred to anyone else. On request, we will then close the account under Section 11.6. What happens to the data on the Mac is for them to decide under the law that applies.
28. Contact
Questions: yen@yenhung.ai, or the Need Help page in the desktop app. For help using the Service, if you signed up with an affiliate code, first contact your affiliate partner, whose contact details are shown on the Need Help page; if they cannot resolve it, or if you signed up with an official code, email yen@yenhung.ai, which is our only support channel.
Part B — Affiliate Partner Program
This Part B is part of these Terms. It applies to you from the time you become an affiliate partner under Section B3, and you accepted it when you accepted these Terms. Sections B2, B4 and B5 also apply to you as a customer from the time you sign up, because they decide which affiliate partner, if any, you are recorded under. On matters of the program, Part B applies together with Part A; where the two say different things about the program, Part B prevails. Part A continues to govern your own use of the Service, including prices and the affiliate discount in Section 4.4. The general sections of Part A, including Sections 23 (notices), 25 (governing law and jurisdiction), 26 (disputes) and 27 (general), also apply to Part B, except that Part B is changed only under Section B18 and not under Section 24.
B1. What the program is
1. A customer of the Service whose license is active introduces it to someone else. When that person becomes a paying customer, the partner who introduced them earns a partner reward.
2. Partner rewards are calculated only from payments made by customers you introduced directly. If your customer introduces someone else, that person's payments have nothing to do with you: you receive no reward, credit or other benefit from them.
3. The program is a way to recommend the Service. It is not a job, an investment or a business opportunity, and nobody is required to introduce anyone.
B2. Definitions used in Part B
1. "Affiliate partner" (referrer) or "partner": a customer who qualifies under Section B3.
2. "Affiliate code" (referral code): a code unique to each partner, made of SC followed by 6 letters or digits (for example SC7K3M9Q).
3. "Affiliate link": a URL containing the affiliate code, in the form https://shadowclone.yenhung.ai/r/<affiliate code>.
4. "Your customers": customers who signed up with your affiliate code or affiliate link and are recorded as introduced by you.
5. "Partner reward": the amount calculated under Section B6 and added to your account credit.
6. "Account credit": the balance your partner rewards go into. It sits in your billing account for the Service, in the currency you pay in.
7. "The program": the Affiliate Partner Program described in this Part B.
B3. Who is a partner
1. Once your own license is active, whether after a trial or a direct payment, and whether paid or provided by us free of charge (Section 4.4), you become a partner automatically, under the consent you gave to these Terms. For a paid license, the first payment must have succeeded. Your affiliate code and affiliate link appear on the Affiliate Partner Program page of the desktop app. Accounts still on trial are not enabled.
2. Being a partner is free. You are not required to buy anything extra, reach any sales volume or introduce any number of people. The only things you pay for are the Service's own activation fees and license fees, at the same prices as everyone else.
3. A person may open more than one account, each with a different Google account. Each account is separate: it has its own license, fees, activation fees and affiliate code. You may sign up or pay for one of your own accounts with the affiliate code of another of your own accounts, and partner rewards are calculated as usual. One payment card may pay for more than one account. Trials are limited under Section 3.6, and Section B10 still applies.
4. We may decline to enable, or withdraw, partner status for an account that does not meet Section B3.1, that breaches Section B10, B12, B13 or B15 or Part A, or where the law, a regulator or a payment or payout provider requires it. Section B19 describes how.
5. You can stop introducing customers at any time without doing anything, or end your partner status under Section B19.3.
B4. How new customers join (invitation-only)
1. The Service is invitation-only. To sign up, a new customer must enter a valid affiliate code or one of our official codes (Section B4.5), or must first have opened a valid affiliate link. People without a valid code cannot sign up.
2. An affiliate code is valid when it exists, has not been disabled, and the partner's own license is currently active. While a partner's license is inactive, their code cannot be used to sign up new customers.
3. After someone opens an affiliate link, the affiliate code is filled in automatically if they sign in to the Service with Google on the same computer and browser within 30 days.
4. If someone found us on their own and has no affiliate code, they can email yen@yenhung.ai. We may assign a partner to contact them and help them install, in which case they are recorded as a customer introduced by that partner, or serve them directly with an official code (Section B4.5).
5. Customers we serve directly use one of our official codes (Section 4.4). Official codes earn no partner rewards.
6. A new customer may switch to a different affiliate code until their trial starts (when they add a card or, with an official code that covers the full price, when they start the trial) or, if they have no trial, until their first payment or activation, whichever comes first. After that, the partner who introduced them is fixed and cannot change.
B5. What your customers get
1. Your customers get the affiliate discount described in Section 4.4. That discount belongs to Part A and is changed only as Section 24.5 describes.
2. If one of your customers uses another discount code instead of the affiliate discount, they are still recorded as introduced by you. If, before their partner is fixed (Section B4.6), they sign up with one of our official codes instead, they are no longer recorded as introduced by you, and none of their payments earns you a partner reward (Sections 4.4 and B4.5).
B6. How partner rewards are calculated
1. Basis: every payment your customer actually completes, including activation fees, each license period and add-ons, measured as the amount actually charged after discounts and excluding any tax. Any part your customer pays with their own account credit does not count. A payment made with one of our official codes earns no partner reward (Section B4.5).
2. Each time one of your customers pays an invoice in full, we record a partner reward at the rate in force at that moment:
| Your customers who are still paying | Reward rate |
|---|---|
| 0 to 2 | 10% |
| 3 to 5 | 12% |
| 6 to 9 | 15% |
| 10 to 19 | 18% |
| 20 or more | 20% |
3. "Customers who are still paying" means only customers you introduced directly whose subscription is in good standing, including the customer making this payment. Customers on trial, with a failed payment, cancelled or disabled are not counted.
4. As long as your customer keeps paying, every period counts.
5. We never pay partner rewards for any indirect introduction. People introduced by your customers do not count toward your number and do not generate rewards for you.
6. The reward is first calculated in the payment currency (rounded up to the smallest unit), then converted into your currency and added to your account credit. Conversion uses fixed rates set by us, not live rates; USDT is treated as 1 US dollar. We tell you the rates in force on request (yen@yenhung.ai), and they are changed under Section B18.
B7. When your own license is inactive
1. Partner rewards accrue only while your own license is active.
2. During the following periods, payments by your customers earn no partner reward, and none is paid later: after you cancel and the paid period has ended, while you are suspended for failed payment, and while your account is suspended by us.
3. During these periods your customers are still recorded as introduced by you. Once you subscribe again and your license is active, your customers' payments count again from that day.
B8. Account credit, offsets and withdrawals
1. Partner rewards added to your account credit are applied automatically to your own later license and add-on invoices.
2. Each partner reward is pending for 60 days after it is recorded. Pending credit still offsets your own invoices but cannot be withdrawn. After 60 days it becomes withdrawable.
3. When your withdrawable credit reaches the equivalent of 1,000 USDT, converted at the rates in Section B6.6, you can request a withdrawal in the desktop app. Only one request can be open at a time.
4. Payout methods: a USDT wallet address (TRC20, ERC20, BEP20 or SOL), a Binance UID, or an OKX UID. If you have no exchange account, the app shows sign-up links.
5. When you submit a request, the amount is taken out of your account credit and held, so it is not used to pay invoices. If we reject the request or you cancel it, the amount is returned.
6. We review and send withdrawals by hand. The USDT amount is fixed when you submit the request, using the rates in Section B6.6 in force on that day, and that amount is taken from your account credit at the same time (Section B8.5). Before sending, we check whether any payment by your customers has a refund or an open dispute, and settle that first. We aim to send each approved withdrawal within 14 days. Blockchain network fees are deducted from the amount sent; we do not charge any other withdrawal fee.
7. If the address, network or UID you enter is wrong, we cannot recover the transfer, and the loss is yours.
8. Account credit is not a deposit. It earns no interest, cannot be transferred to anyone else, and cannot be exchanged for anything outside the program.
9. Before your first withdrawal, and later when there is a reason to, we may ask you for identity details and details of the receiving wallet or exchange account, and check them. Until the check is complete, withdrawals are paused; your credit is kept and is not lost because of the pause.
10. Withdrawals are paid only to a wallet or exchange account that belongs to you. We do not pay to anyone else on your behalf.
11. We may refuse to send to an address or UID that our checks, or the receiving exchange, link to a sanctioned person or place (Section 22), to stolen funds or to fraud. In that case we tell you, keep the credit, and you may give us another address or UID that passes the checks.
12. To the extent permitted by applicable law, any amount you owe us under these Terms, for example a shortfall under Section B9.2, an amount under Section B10.2 or a fee that has fallen due under Part A, may be deducted from your account credit, pending or withdrawable, and from later partner rewards. We tell you by email what was deducted and why.
B9. Refunds, disputes and reversals
1. If a payment by your customer is refunded, or the customer disputes it with their card issuer (a chargeback, including an inquiry), the partner reward from that payment is reversed in proportion to the amount refunded or disputed; for a dispute, the reversal is made when the dispute is opened. A partial refund reverses part of it.
2. A reversal is deducted from your account credit. If your account credit is not enough, for example because the reward has already offset your own invoices or been withdrawn, the shortfall is recorded, may be deducted under Section B8.12, and is withheld from your later withdrawals until it is covered. We do not ask you to pay back a shortfall from an ordinary refund or dispute.
3. If we win the dispute, the inquiry is closed without a chargeback, or the refund is cancelled, the reversed reward is added back.
B10. Fraud and abuse
1. In the following cases the payment earns no partner reward, and we may reverse rewards already recorded. The list gives examples and is not complete:
- fake accounts, accounts opened in another person's name without their consent, or accounts opened in bulk that no real person uses, created mainly to generate partner rewards, including partners signing such accounts up through each other in a loop;
- using a VPN, a virtual machine, a fresh browser profile or any other means to get around the trial limits in Section 3.6 or to disguise such accounts;
- sign-ups or payments made by scripts, bots or other automated means;
- taking advantage of a bug or error in the Service, the Affiliate Partner Program page or the reward calculation;
- the paying customer has been disabled by us;
- the customer was brought in by a method prohibited in Section B12; or
- the payment came from false information, a stolen or forged payment method or other fraud.
2. If a case in Section B10.1 is found after a withdrawal has been sent, we may deduct the amount from your later partner rewards or account credit, or ask you to pay it back. This applies only to the cases in Section B10.1; ordinary refunds and disputes are handled only under Section B9.
B11. What partners do
1. Installation help: when your customers need it, you help them install the Service and finish first-time setup, in person or remotely, following the installation guide we give partners.
2. First-line support: on the app's Need Help page and in the Chief Secretary, the first contact your customers see is your name and contact details. On the Affiliate Partner Program page you choose which contact details to show (LINE, phone or email, any of them). If you fill in none, only your name is shown.
3. For problems you cannot solve, ask the customer to email yen@yenhung.ai. Email is our only support channel; we do not offer phone or instant-messaging support.
4. When a customer cancels, gets a refund, opens a dispute or has a failed payment, we may email you to ask what happened.
B12. Prohibited promotion
Partners must not:
1. Overstate what the Service does, or claim it can do things it cannot. The features page on our website and the descriptions in the app are the reference.
2. Promise or suggest that the program will bring income, or use income, rewards or "passive income" as the main reason for someone to sign up. What you introduce is the Service itself.
3. Send spam: bulk emails or direct messages without consent, or flooding other people's social media or comment sections. Messages must never look as if they come from us.
4. Use fake or straw-man accounts, or accounts opened in another person's name without their consent, to collect rewards. Using the affiliate code of one of your own accounts on another of your own accounts is allowed (Section B3.3).
5. Lead anyone to believe you are official, or are our employee, agent or branch. Websites, account names and ads must not present you as official.
6. Buy search-engine ads on keywords that contain "SHADOW CLONE AI", "影分身" or close misspellings of them, or use your affiliate link as the destination of a search ad.
7. Register or use domain names, app names or social media accounts that look like ours, or publish pages that imitate our website.
8. Buy followers, likes, views or traffic, or use bots to create clicks or sign-ups.
9. Promote the Service to people in places where the law forbids it or where we have announced that the Service is not offered, or to anyone covered by Section 22.
10. Sign in to or operate a customer's Google, Claude, Stripe or other account without the customer's consent. During installation, passwords, verification codes and payment details are always entered by the customer personally.
11. Give the Service's secretary packs, skill files or license files to anyone else to use.
B13. Disclosure and use of our brand
1. Whenever you promote the Service, say clearly that you are an affiliate partner and may receive a reward, for example "This is my affiliate link; I get a reward if you subscribe."
2. Follow the advertising and consumer protection laws of the places where you promote.
3. While you are a partner, you may use the Service's name, and the logos and materials we provide for partners, to promote the Service under this Part B. This is the written consent referred to in Section 8.8, limited to that use. Use the materials as we provide them, without changes. Any goodwill arising from that use belongs to us, and the permission ends when your partner status ends.
B14. Relationship between partners and us
1. Partners are independent. Being a partner does not create an employment, agency, partnership, joint venture or franchise relationship with us. Partners cannot sign contracts, make promises or take payments on our behalf.
2. Within this Part B, you decide whether, when, where and how to promote the Service. We do not direct or supervise your working time or methods.
3. You bear your own costs of promoting the Service.
4. Partners can see the first character of each of their customers' names (or of the email address if no name was given), the date that customer joined, that customer's status (on trial, paid, payment failed, or stopped, meaning cancelled or disabled), and, for each of that customer's payments that earns a reward, its date, type (first payment, renewal or add-on) and amount, and any later reversal or reinstatement of that reward (which shows that the payment was refunded or disputed). They cannot see customers' full email addresses or phone numbers.
B15. Confidentiality and customer data
1. Keep confidential, and use only for the program: reward arrangements and figures that we have not published, installation guides and partner materials that are not public, our notices to partners, and any information about customers that you learn through the program or while helping them install.
2. This does not apply to information that is already public through no fault of yours, that you already had lawfully, that you received lawfully from someone free to share it, or that you must disclose by law or by order of a court or authority. In the last case, tell us first where the law allows.
3. Use customers' personal data only to help those customers with the Service, never for anything else, and do not pass it to anyone. Delete it when you no longer need it for that purpose or when your partner status ends.
B16. Taxes
1. Partner rewards are your income. You are responsible for your own income tax, sales or business tax and any other tax filings where you live.
2. If the law requires us to withhold tax from a reward, we pay the amount after withholding and tell you what was withheld.
3. If the law requires us to collect identity or tax details from you, we will tell you; if you do not provide them, we may pause withdrawals.
B17. Liability in the program
1. Section 18 applies to the program, with one change: to the extent permitted by applicable law, our total liability to you for all claims arising out of this Part B is capped at the partner rewards added to your account credit in the 12 months before the event that gave rise to the first claim, instead of the cap in Section 18.2.
2. To the same extent, we are not liable for profits, business opportunities or goodwill you expected from the program, or for money you spent promoting the Service, including when the program changes or ends under Section B18 or B19.
3. Section 19 applies to your promotion of the Service. On the same conditions, it also covers fines, penalties and orders imposed on us by an authority because of promotion that breached this Part B.
4. Section 18.1 and Section 18.5 apply here as well: nothing in this section limits liability for our willful misconduct or gross negligence, or any liability that the law does not allow to be excluded or limited.
B18. Changes and interpretation
1. To the extent permitted by applicable law, we may change this Part B for the future, including the reward rates and customer counts in Section B6.2, the pending period, the withdrawal threshold, payout methods, conversion rates and the promotion rules.
2. We announce changes at https://shadowclone.yenhung.ai/terms and, where the desktop app supports it, in the desktop app, at least 30 days before they take effect.
3. A change may take effect when it is announced, with the reason stated in the announcement, if it is required by law, by a regulator or by a payment or payout provider, or if it is needed to stop fraud or abuse of the program. A change that only benefits partners may also take effect at once.
4. Partner rewards already added to your account credit are not affected by later changes; withdrawals are converted as Section B8.6 describes.
5. If you remain a partner after a change takes effect, you accept it. If you do not accept it, you may end your partner status at any time under Section B19.3; your account credit is then handled under Section B19.5.
6. This section cannot be used to change prices, the affiliate discount or anything else in Part A (Section 24.5).
7. To the extent permitted by applicable law, we reserve the right to interpret this Part B. Where Part B does not cover a situation, or can reasonably be read in more than one way, we decide reasonably and in good faith, and when the decision affects your rewards or partner status we tell you our reasons by email.
8. Sign-ups, payments and partner rewards are determined from our system records, unless you show that a record is wrong.
9. We decide, on the basis of those records, whether something falls under Section B10 or B12. We will consider any explanation you send us.
B19. Ending partner status and closing the program
1. If a partner breaches Section B10, B12, B13 or B15, or Part A, we may, depending on the case, stop recording rewards, reverse related rewards, disable the affiliate code or end partner status, and will notify the partner by email.
2. If the breach can be fixed and has not caused serious harm, we will first ask you to fix it, as Section 11.2 describes for Part A.
3. You may end your partner status at any time by emailing yen@yenhung.ai. Ending partner status does not end your license under Part A.
4. We may close the whole program by announcing it at https://shadowclone.yenhung.ai/terms and, where the desktop app supports it, in the desktop app, at least 30 days in advance.
5. When partner status ends for any reason, or when the program closes, your account credit is not forfeited, except credit reversed under Section B19.1 because of a breach of Section B10 or B12, which is not paid. You may keep using it against your own fees, and you may still withdraw it under Section B8 within 90 days after partner status ends or the program closes, once your withdrawable credit reaches the threshold in Section B8.3. If your account has been closed, you may make the request by emailing yen@yenhung.ai instead of in the desktop app.
6. When partner status ends, stop using your affiliate link and our name, logos and partner materials at once, and remove promotion of the Service that you published.
7. After partner status ends or the program closes, the following continue to apply: amounts owed either way, Sections B8.7, B8.12, B9, B10.2, B15, B16, B17, B19.5 and B19.6.